Verwerkersovereenkomst & Subverwerkers
Laatst bijgewerkt: 29 oktober 2026
Overzicht
Deze pagina toont de derde partijen (subverwerkers) die persoonsgegevens verwerken namens tamam.be (Erbas Ramazan (PROBEX)), conform Art. 28 AVG. Klanten die een ondertekende verwerkersovereenkomst nodig hebben, kunnen contact opnemen via dpa@tamam.be.
Huidige subverwerkers
Alle subverwerkers zijn gebonden aan schriftelijke contracten met passende technische en organisatorische waarborgen.
| Leverancier | Doel | Locatie | Verwerkte gegevens |
|---|---|---|---|
| Hetzner Online GmbH | Application hosting | Germany (EU/EEA) | All application data, logs |
| Stripe Payments Europe Ltd | Payment processing | Ireland (EU/EEA) | Email, transaction metadata (no card data ever passes through tamam.be) |
| Self-hosted mail server (Probex) | Transactional email delivery | Belgium (EU/EEA) | Email address, recipient name, transactional content |
| OpenRouter | AI lead classification, DIY guidance and voice transcription | USA (SCCs in place) | Lead title and description, sanitized before submission; voice recordings |
| Anthropic PBC | AI lead classification, DIY guidance, the voice assistant and the check of documents uploaded by professionals | USA (SCCs in place) | Lead title and description, sanitized before submission; voice transcripts; documents uploaded by professionals (never identity documents, never sent on to OpenRouter) |
| TypeSafe AI, Inc. | Second AI check of reviews and of the details read from professionals’ documents | USA | Text only: review text; company name, KBO/VAT number and validity dates read from a document |
| OpenAI | Text-to-speech for the voice assistant | USA (SCCs in place) | The text to be spoken aloud |
| OpenStreetMap Foundation | Geocoding of addresses and map tiles | United Kingdom (adequacy decision) | Address or postcode to resolve; IP address when tiles are loaded |
| Google LLC | Optional Google Sign-In (OAuth) | USA (SCCs in place) | Email, given name, family name, Google account ID |
Hetzner Online GmbH
- Doel
- Application hosting
- Locatie
- Germany (EU/EEA)
- Verwerkte gegevens
- All application data, logs
Stripe Payments Europe Ltd
- Doel
- Payment processing
- Locatie
- Ireland (EU/EEA)
- Verwerkte gegevens
- Email, transaction metadata (no card data ever passes through tamam.be)
Self-hosted mail server (Probex)
- Doel
- Transactional email delivery
- Locatie
- Belgium (EU/EEA)
- Verwerkte gegevens
- Email address, recipient name, transactional content
OpenRouter
- Doel
- AI lead classification, DIY guidance and voice transcription
- Locatie
- USA (SCCs in place)
- Verwerkte gegevens
- Lead title and description, sanitized before submission; voice recordings
Anthropic PBC
- Doel
- AI lead classification, DIY guidance, the voice assistant and the check of documents uploaded by professionals
- Locatie
- USA (SCCs in place)
- Verwerkte gegevens
- Lead title and description, sanitized before submission; voice transcripts; documents uploaded by professionals (never identity documents, never sent on to OpenRouter)
TypeSafe AI, Inc.
- Doel
- Second AI check of reviews and of the details read from professionals’ documents
- Locatie
- USA
- Verwerkte gegevens
- Text only: review text; company name, KBO/VAT number and validity dates read from a document
OpenAI
- Doel
- Text-to-speech for the voice assistant
- Locatie
- USA (SCCs in place)
- Verwerkte gegevens
- The text to be spoken aloud
OpenStreetMap Foundation
- Doel
- Geocoding of addresses and map tiles
- Locatie
- United Kingdom (adequacy decision)
- Verwerkte gegevens
- Address or postcode to resolve; IP address when tiles are loaded
Google LLC
- Doel
- Optional Google Sign-In (OAuth)
- Locatie
- USA (SCCs in place)
- Verwerkte gegevens
- Email, given name, family name, Google account ID
Wijzigingen in deze lijst worden ten minste 30 dagen vóór inwerkingtreding gecommuniceerd. U kunt bezwaar maken via dpa@tamam.be binnen die termijn.
Internationale doorgiften
Bij doorgifte buiten de EU/EER vertrouwen we op de Standaard Contractuele Clausules van de Europese Commissie en passen we aanvullende maatregelen toe (versleuteling in transit en at rest, toegangscontroles).
Ondertekende verwerkersovereenkomst aanvragen
Zakelijke klanten kunnen een ondertekende verwerkersovereenkomst aanvragen via dpa@tamam.be.